You should plan to arrive 10 minutes early for your smash session. If you have to be late please contact us right away – we have a very tight schedule and can’t just “slip” in sessions in without inconveniencing guests who have arrived on time. If you don’t call and just show up you may only receive the remaining time on your session, if any.
If you are late and do not call you will not receive a refund, no exceptions.
Rage RVA is a no smoking/vaping environment. You’re going to need that lung power to make your session awesome anyway!
Drinking and sledgehammers are a bad combination. Please arrive sober and get high on the fun of smashing stuff! We are a short walk/ride away from some of Richmond’s finest nightlife after your session.
Participants under the influence of alcohol and/or drugs will not be allowed to begin a session.
Sorry, we encourage you to burn calories, not items!
We cannot allow you to bring your own weapons in due to our insurance requirements.
We offer walk-in appointments on Friday and Saturday only. Preference is given to scheduled appointments and there may be a wait.
We are not set up to bill insurance companies but all of our sessions generate receipts which may be turned in for reimbursement. Use of a rage room is not an accepted medical therapy and we can’t guarantee you’ll see health benefits from purchasing a session with RageRVA.
Yes, we are happy to pick up donated breakables. Please email us to schedule a pickup. Please be aware that we can not accept televisions or computer monitors.
At present we do not allow guests to bring their own breakables in.
In the event that you need to cancel your appointment, please give us a minimum of a 24-hour notice. This allows other guests to book an appointment during this time slot.
Any appointments that are ‘no call no show’ will be subject to a cancellation fee of 100% of all the scheduled service(s). If you want to schedule a new appointment you’ll need to purchase a new package.
We understand that accidents happen, people get sick and/or emergencies occur. We will do our best to accommodate these rare occasions with clients as warranted.